Privacy Policy

Effective Date: 14-11-2024

At Lift Max Pro Equipment Rental L.L.C (“we,” “us,” “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. It also outlines your rights regarding the information we hold about you. By using our services, website, or communicating with us, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

1.1 Personal Information

When you interact with us, we may collect personal information such as:

  • Name: To identify and communicate with you.
  • Contact Information: Phone number (050 130 8909) and email address (info@liftmaxrental.com) for correspondence.
  • Address Details: For invoicing or service delivery, including our location at Industrial Area 1, Ras Al Khor, Dubai, UAE.
  • Payment Information: For processing payments securely.
  • Other Data: Details provided through inquiries, contracts, or feedback forms.

1.2 Non-Personal Information

We also collect non-identifiable data automatically when you visit our website:

  • Device Information: Such as browser type, operating system, and IP address.
  • Usage Data: Including pages viewed, time spent on the website, and links clicked.
  • Cookies: To enhance website functionality and user experience.

2. How We Use Your Information

We use the information collected to provide and improve our services, ensure legal compliance, and communicate effectively. Specific uses include:

  • Service Delivery: To provide rental equipment, manage bookings, and ensure operational efficiency.
  • Customer Support: Responding to inquiries, resolving issues, and offering support.
  • Marketing and Communication: Sharing promotions, updates, or service offerings unless you opt out.
  • Business Operations: Managing invoices, contracts, and records.
  • Compliance: Ensuring adherence to legal obligations and resolving disputes.

3. Sharing and Disclosure of Information

Your personal information is treated with confidentiality and is not sold or shared without your consent, except as required for business operations or by law:

  • Service Providers: Trusted third-party partners assisting in service delivery (e.g., logistics and payment processors).
  • Legal Compliance: Sharing information when required by law or to protect our legal rights.
  • Business Transactions: In cases of mergers or acquisitions, your information may be transferred as part of the company assets.

4. Data Protection and Security

We prioritize the security of your data by implementing stringent measures:

  • Encryption: Secure storage and transmission of data.
  • Access Controls: Restricting data access to authorized personnel only.
  • Monitoring: Regular audits to identify and address vulnerabilities.

Despite our efforts, no online system is entirely secure. We encourage you to take precautions to protect your personal information.

5. Your Rights

As a user, you have the following rights concerning your personal information:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Request data removal, subject to legal or operational constraints.
  • Objection: Opt-out of specific data processing activities, including marketing communications.
  • Data Portability: Request a copy of your data in a commonly used format.

To exercise these rights, contact us via email at info@liftmaxrental.com or call 050 130 8909.

6. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us improve website functionality and provide personalized experiences. We use cookies for:

  • Performance Monitoring: Tracking website analytics and user behavior.
  • Customization: Storing preferences to enhance your browsing experience.
  • Security: Identifying and mitigating potential threats.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect certain website functionalities.

7. Third-Party Links

Our website may include links to external websites. These are provided for your convenience and do not imply endorsement. We are not responsible for the content or privacy practices of these third-party sites.

8. Retention of Information

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Afterward, data is securely deleted or anonymized.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with data, we will take immediate steps to delete it.

10. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. All updates will be posted on this page with an updated effective date.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us using the details below:

  • Company Name: Lift Max Pro Equipment Rental L.L.C
  • Phone Number: 050 130 8909
  • Email Address: info@liftmaxrental.com
  • Office Address: Industrial Area 1, Ras Al Khor, Dubai, UAE

We are committed to resolving your inquiries promptly and transparently.